Our Offerings

 

AutoReturn Towing Management and Logistics

World-class Technology
ARIES (cloud / mobile software platform for all stakeholders / lifecycle)

Business Process Optimization (BPO)
Project management, implementation and integration services

24×365 Dispatching Command and Customer Support Center


Two Solution Options That Work

Third Party Administration

The key to this model is that it is very flexible and can be customized to the unique needs of any city, county, or state.


Some great examples:

Baltimore County, MD: AutoReturn partners with 30 tow companies that tow to their own impound lots.

San Diego, CA: AutoReturn partners with 11 tow companies that tow to 3 operators that manage 8 lots.

Kansas City, MO: AutoReturn partners with 23 tow companies that tow to the City’s lot managed by City personnel using AutoReturn ARIES technology platform.

Concord, CA: AutoReturn provided consulting to the City to launch their towing program where the City partners with 9 tow companies that tow to their own impound lots.

Full Service Impound Management

The key to this model is that it is very flexible and can be customized to the unique needs of any city, county, or state.


Some great examples:

San Francisco, CA: AutoReturn provides management services for towing, tracking and storing illegally parked and abandoned vehicles towed by the San Francisco Police Department and the San Francisco Municipal Transportation Agency’s Enforcement Division.  These services include the management of a of network of ten (10) towing providers, one (1) customer service center, two (2) impound lots, and auctions to dispose unclaimed vehicles.  On an annual basis, AutoReturn has managed an average of 62,000 tows – 12% of which are unclaimed by vehicle owners and sold at auction.

Indianapolis, IN: AutoReturn provides management services for towing, tracking and storing illegally parked and abandoned vehicles towed by the Indianapolis Metropolitan Police Department and the Consolidated City of Indianapolis and Marion County. These services include the management of a network of ten (10) towing providers, one (1) customer service center, one (1) impound lot, and auctions to dispose of unclaimed vehicles. On an annual basis, AutoReturn manages an average of 30,000 tows – 10% of which are expected to go unclaimed by vehicle owners and sold at auction.