Contact Us

Looking for your car or want to make a payment?

To make your vehicle release as quick and convenient as possible, you can either search for your vehicle online, or call customer service at 415-865-8200.

You may also visit the City and County of San Francisco Impound Facility, open 24 hours/day, 7 days a week, including all holidays at: 450 7th Street, San Francisco, CA 94103

Vehicles that are not picked up by the owner may be transferred to the long-term storage facility. The City and County of San Francisco Impound Facility for long-term vehicle storage is located at 2650 Bayshore Blvd, Daly City, CA 94014.  The business hours for this facility are as follows:

  • Monday – Friday:  8am-8pm
  • Saturday:  8am-12pm
  • Sunday:  closed

This long-term vehicle storage facility does not accept vehicle release payments, you must first go to the Service Center located at 450 7th Street. Quick walk-in service is provided here. Once your transaction is complete at the 450 7th Street location, proceed to 2650 Bayshore Blvd.