Claims.

We expedite the handling of claims.

AutoReturn has in place multiple safeguards in place to minimize vehicle damage and personal property loss. However, we recognize damage and loss does occur in a small number of cases.

We have a zero-tolerance policy toward missing property and take seriously all claims.

Claims should be filed immediately — while still on our lot. Please ask a customer service or storage specialist staff member to assist you.

We are committed to a fast and fair resolution of all claims. We determine the validity of all claims based on the type of damage, the vehicle condition report at the time of tow and footage from our high-resolution video lot surveillance cameras.

We do not tolerate fraudulent claims and will pursue them aggressively up to and including criminal prosecution.

Claim and tow information	Customer contact information
Date of claim (MM/DD/YY)	First name
Date of tow (MM/DD/YY)	Last name
Date of vehicle release (MM/DD/YY)	Address 1
Tow tracking number / DR #	Address 2
Vehicle information
Make ACURA AGUSTA ALFA ROMEO AMC AM GENERAL APRILIA ASTON MART AUDI AUSTIN HEA AVANTI BENTLEY BITTER BMW BOAT-GENERIC BUELL BUICK CADILLAC CARSON TRAILER CHECKER CHEVROLET CHRYSLER CITROEN CONEX CUSHMAN DAEWOO DAIHATSU DATSUN DELOREAN DODGE DUCATI EAGLE EDSEL FERRARI FIAT FLEETWOOD FORD FREIGHTLINER GEO GMC GOPHER HARLEY - DAVIDSON HONDA HUDSON HUMMER HYUNDAI INDIAN INFINITY INTERNATIO ISUZU ITALJET JAGUAR JEEP KAISER KAWASAKI KENWORTH KIA KTM LAFORZA LAMBORGHIN LANCIA LAND ROVER LEXUS LINCOLN LOTUS MACK MASERATI MAZDA MERCEDES MERCURY MERKUR MG MINI MITSUBISHI MORGAN MOTO GUZZI NASH NISSAN OLDSMOBILE OTHER-NOT IN LIST PACKARD PEUGEOT PLYMOUTH PONTIAC PORSCHE PUMA RANGE ROVER RENAULT REXHALL MOTORHOME ROLLS ROYCE SAAB SATURN SCION SPCNS - Special Hand STERLING SUBARU SUNBEAM SUZUKI TOYOTA TRIUMPH TRAILER-GENERIC TUCKER VOLKSWAGEN VOLVO VESPA VENTO WILLYS YAMAHA YUGO ZIEMAN	City
Model	State   Zip code
Year 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970 1969 1968 1967 1966 1965 1964 1963 1962 1961 1960 1959 1958 1957 1956 1955	Email address
Color BLACK BLUE BROWN GOLD GRAY GREEN MULTI-COLOR ORANGE OTHER PINK PURPLE RED SILVER TAN TEAL WHITE YELLOW	Daytime phone
License plate #   State	Fax
Vehicle mileage
Description of damage or loss
I hereby certify that I am the lawful owner or lawfully authorized user of the towed vehicle described above, and that it was, in fact, damaged as a result of being towed or otherwise handled by AutoReturn and/or the San Francisco Police Departent, as stated above. I hereby authorize AutoReturn and the SFPD to use, investigate, and confirm the information described above for the purposes of investigating and settling my claim. I UNDERSTAND THAT THE SUBMISSION OF A FRAUDULENT CLAIM IS PUNISHABLE UNDER CALIFORNIA PENAL CODE §484, AND HEREBY CERTIFY THAT THE FOREGOING DAMAGE CLAIM IS TRUE AND CORRECT.